Expanded Capabilities Provide Complete IT Operations, Disaster Recovery and Managed Cloud Services within Fully-Segregated and Independent European Data Zone
WATERLOO, ON – 2016-1-18 – OpenText™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced a new fully-segregated and independent European Data Zone for the company’s Enterprise Managed Cloud Services operations. Existing OpenText Cloud data centers in Amstelveen (the Netherlands), Woking (UK) and Frankfurt (Germany) will form the OpenText European Data Zone and provide complete IT operations, Disaster Recovery and hands-on managed cloud services from within the EEA (European Economic Area). Each OpenText Cloud data center will operate in its respective region and together they will form the dedicated European Data Zone, which is expected to be fully operational by March 31, 2016.
In the wake of the recent Safe Harbor agreement ruling by the European Court of Justice, many European based companies are looking to ensure that personal and private information does not leave European borders, and is managed solely by resources located within the EEA. With three key European Data Centers and staff located locally within the EEA, the new OpenText European Data Zone operates exclusively within Europe to ensure data from OpenText’s European customers will stay within Europe, to help meet their data sovereignty requirements.
“As an EIM leader, OpenText understands that compliance with European data privacy requirements is of paramount importance to our customers,” said Gary Weiss, senior vice president of Cloud Services at OpenText. “Secure, global information management with regional data centers is a cornerstone of our cloud strategy, and with the OpenText Cloud European Data Zone we are able to realize that strategy and further support our customer’s evolving needs.”
“We have been constantly aware of the need to protect our critical and private information and, as we moved to the cloud, that concern was even more top of mind,” said Hélène Verbockhaven, CIO at ENGIE Exploration & Production International. “In particular, with new regulations, we need a partner that is up-to-date on new requirements such as data sovereignty. OpenText helps ensure that our information is compliant with the latest regulations.”
OpenText consistently maintains security procedures and protocols to protect customer data consistent with EU data privacy requirements. The new European Data Zone expands its capabilities to provide a fully segregated and independent European data zone for OpenText Enterprise Managed Cloud Services offerings, with complete network segregation of all hardware and access levels. Transactions across the OpenText Trading Grid, which today automates some of the world largest supply chains, are by their nature international and remain managed on a global basis.
Part of the OpenText Enterprise Information Management (EIM) strategy, the OpenText Cloud processes over 18 billion transactions per year for more than 64,000 customers around the world. OpenText EIM strategy enables organizations to discover and manage information to spur growth and innovation and decrease time to competitive advantage. The platform consists of comprehensive and integrated product suites including Content Suite, Process Suite, Experience Suite, Discovery Suite, Information Exchange, and Analytics.